Job Description

Job Description

Job Description

Seasonal Key Holder — Short Hills, NJ ????

Lead with kindness. Make the holidays more meaningful. Create moments that matter. ????

The holidays are all about thoughtful gifts, meaningful moments, and making people feel special—and Little Words Project is here for all of it! We're looking for an enthusiastic, people-loving Seasonal Key Holder to join our team in Short Hills for the holiday season.

If you love connecting with people, enjoy helping a team succeed, and thrive in a fast-paced retail environment, you'll fit right in! As a Seasonal Key Holder, you'll support store leadership, help create memorable guest experiences, and bring our brand story to life during our busiest time of year. From helping guests find the perfect bracelet to guiding them through our Bead Bar experience, you'll play an important role in making holiday shopping personal, positive, and inspiring. Bring your holiday spirit—we'll bring the bracelets!

• Support the Store Manager and Assistant Store Manager in leading, motivating, and inspiring the team to deliver exceptional guest experiences.
• Open and close the store independently, ensuring daily operations run smoothly and store standards are maintained.
• Share the Little Words Project story and help guests find meaningful bracelets and thoughtful gifts for themselves or someone special.
• Create a fun, engaging Bead Bar experience by guiding guests through designing personalized bracelets and bringing their creativity and meaningful stories to life.
• Host and manage in-store beading appointments, events, and parties, making every visit special.
• Help identify community partners and support the planning and execution of in-store events.
• Train and support Sales Associates by sharing best practices, reinforcing product knowledge, and helping the team build strong guest connections.
• Make personalized product recommendations, introduce new products, and use thoughtful selling to support store sales goals and KPIs.
• Assist with guest questions, POS transactions, and in-store issues with a positive, solutions-oriented approach.
• Assist with inventory intake, backstock organization, replenishment, merchandising, and clienteling to keep the store organized and gift-ready.
• Tie bracelets, assist at the Bead Bar, and fulfill custom orders while maintaining Little Words Project quality standards.
• Help capture fun, authentic in-store moments and bring the Little Words Project brand to life.
• Stay flexible, collaborate with the team, and jump in wherever needed to keep the store running smoothly during the holiday rush.
• Take on other duties as directed by the Store Manager or Assistant Store Manager.

• 2+ years of retail or customer service experience.
• Previous leadership experience or a desire to grow into a retail leadership role.
• Strong communication and interpersonal skills—you love connecting with guests and teammates!
• A passion for styling, beading, creativity, and creating memorable guest experiences.
• Confidence in recommending products, supporting sales goals, and helping the team achieve KPIs.
• A positive, solutions-oriented mindset and the ability to stay calm in a fast-paced retail environment.
• Strong organizational skills and attention to detail, with the ability to balance guest service and operational responsibilities.
• Reliability, flexibility, and a willingness to jump in and support the team wherever needed.
• Availability to work weekends, holidays, and peak shopping periods throughout the holiday season.
• A belief in Little Words Project's mission and a genuine excitement for spreading kindness, connection, and self-love every day!

• ???? Be part of a brand built around kindness, connection, and self-love.
• ???? Bring creativity to life and help guests design meaningful bracelets at the Bead Bar.
• ???? Build your leadership skills while helping inspire a team during the most exciting time of year.
• ???? Earn competitive hourly pay starting at $17.00 hr plus commission opportunities.
• ???? Be part of the holiday excitement and help guests find thoughtful, meaningful gifts.
• ???? Work with a fun, supportive team and connect with guests from all walks of life.
• ✨ Help make holiday gift-giving more personal, one bracelet at a time.

Ready to lead with kindness and make the holidays more meaningful? We'd love to meet you! ????

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