Job Description

Job Description

Job Description

Senior Licensed Customs Broker – 77090

Location: Houston, TX (Onsite)

Job Type: Full-Time, Exempt

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Position Overview

We are seeking an experienced Senior Licensed Customs Broker to join our team in Houston, TX. This is a hands-on position responsible for managing customs entries from start to finish while providing technical guidance, regulatory oversight, and support to the customs brokerage team.  The ideal candidate will have extensive customs brokerage experience, strong knowledge of U.S. Customs and Border Protection (CBP) regulations, and the ability to independently handle complex import transactions.  This individual will manage assigned customer accounts, assist with licensed entry reviews, mentor team members, and serve as a key resource for customs compliance. The position also offers an opportunity for future advancement into a leadership role.

Key Responsibilities

Customs Entry Processing

• Prepare, review, transmit, and monitor customs entries for air, ocean, and cross-border shipments.
• Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation.
• Process customs entries using Descartes brokerage software.
• Prepare and transmit entry summaries, Importer Security Filings (ISF), and in-bond transactions.
• Respond promptly to CBP holds, examinations, rejections, and requests for additional information.
• Prepare post-entry corrections and adjustments while maintaining accurate electronic records.

Regulatory Compliance

• Ensure customs transactions comply with 19 CFR, CBP regulations, and Partner Government Agency (PGA) requirements.
• Research and provide guidance on HTS classification, customs valuation, country of origin, admissibility, and special trade programs.
• Review complex or high-risk import transactions to ensure accuracy and regulatory compliance.
• Stay informed of changes in customs regulations and communicate updates to management and team members.
• Assist with compliance reviews, recordkeeping, and audit preparation.

Customer Account Management

• Manage assigned customer accounts and serve as a primary point of contact for customs-related matters.
• Assist customers with import documentation, classification, regulatory requirements, and shipment concerns.
• Coordinate with freight forwarders, carriers, airlines, steamship lines, terminals, and warehouses.
• Resolve customs-related issues efficiently to minimize shipment delays.

Team Leadership & Training

• Provide technical guidance and support to Customs Entry Specialists and Import Specialists.
• Review customs entries and documentation prepared by team members.
• Train and mentor employees on customs procedures, regulatory compliance, and brokerage systems.
• Identify recurring processing errors and recommend corrective actions.
• Assist with team oversight and daily operations when needed.

Process Improvement

• Recommend improvements to customs brokerage procedures, workflows, and documentation.
• Help develop and maintain standardized customs processing procedures.
• Identify opportunities to improve accuracy, efficiency, and customer service.
• Reduce preventable entry corrections, rejections, and shipment delays.

Required Qualifications

Active U.S. Customs Broker License in good standing.

Minimum of 5 years of hands-on customs brokerage or import compliance experience.

Current experience independently preparing and processing customs entries from start to finish.

Strong knowledge of U.S. Customs regulations, including 19 CFR, ACE, HTS classification, ISF, PGA requirements, customs valuation, country of origin, and admissibility.

Experience handling both air and ocean imports.

Ability to research and resolve complex customs and regulatory issues independently.

Strong organizational skills, attention to detail, and problem-solving abilities.

Excellent written and verbal communication skills.

Bilingual English/Spanish strongly preferred.

Preferred Qualifications

10+ years of customs brokerage experience.

Extensive experience with Descartes customs brokerage software.

Experience with Automated Commercial Environment (ACE) and Document Image System (DIS).

Previous experience managing customer accounts and training or supervising customs entry personnel.

Knowledge of complex or PGA-regulated commodities, including machinery, electronics, automotive parts, chemicals, perishables, and dangerous goods.

Experience supporting customs compliance programs, internal audits, and regulatory reviews.

Strong Microsoft Excel skills.

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